Privacy Policy

Effective Date: 5/5/25

Haven Counseling LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.haven-counseling.com.

  1. Information We Collect

    1. Personal Information: Name, email address, phone number, and any other information you provide through our contact forms or client intake processes.

    2. Health Information: Details related to your mental health history, treatment plans, and other relevant data, collected only with your explicit consent.

    3. Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

  2. How We Use Your Information

    1. To provide and manage counseling services.

    2. To communicate with you regarding appointments, services, and updates.

    3. To improve our website and services.

    4. To comply with legal obligations.

  3. Sharing of Information: We do not sell or rent your personal information. We may share information with:

    1. Service Providers: Third parties who assist in operating our website and services, bound by confidentiality agreements.

    2. Legal Requirements: When required by law or to protect our rights and safety.

  4. Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  5. Your Rights: Depending on your location, you may have the right to:

    1. Access the personal information we hold about you.

    2. Request corrections or deletions.

    3. Object to or restrict certain processing activities.

    4. To exercise these rights, please contact us at abigailcarter@haven-counseling.com.
       

  6. Third-Party Links: Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

  7. Changes to This Policy: We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.